A big box of compromises.
DB623142
12/18/2018
I felt compelled to review this fridge due to the wide variance in ratings. First and foremost, if you are even considering this fridge it is likely because it's one of the few that will fit in your limited space. I got a good deal on this fridge so I can live with its flaws in the context of what I paid, but in retrospect I would have not bought it knowing what the experience would be like.
Features - I'm a simple guy, I wanted a simple fridge. No ice maker needed, as those can prove to be unreliable. That being said there are only two features worth mentioning, the slide out pantry and the flex zone. The slide out pantry is ok, but it's more annoying than it is helpful. For example you have to open the fridge the entire way to even get it open, and it eats up space on the top shelf. If it was removable, I would most likely take it out. The flex zone seems useful, but I have yet to use it. If you want a full size fridge this is nice to have.
Performance - The freezer works great, nice and cold. That is pretty much it. Like others have mentioned, the cooling performance of the main fridge is very poor. In order to get the space inside the fridge entirely below 40 degrees, you must run this thing at the coldest setting, and even then the bottom shelf struggles to stay below 41. Forget about the crisper, I cannot get either drawer to get below 41 no matter how long I keep the fridge shut. But those are the only warm spots, the top and middle drawers have no problem staying in the mid 30's. I don't get it.
Design - A nice looking fridge to be sure, but only from far away. Once you get up close you will see where the cost cutting happens. Panels are crooked and bowed, the fridge is tilted backwards, noticeably so, with no way to level it out. The lighting makes no sense. The LED's are in the front of the fridge, so shadows can obscure what's inside. That seems like a goofy complaint, but the glass shelves fog up almost immediately when you open the fridge, so if you are tall, get ready to hunch over to find things. Also, the shelf placement is extremely limited, forcing a lot of concessions in just where you are going to put things. I like the pocket handles (thats something I guess).
Value - If this thing cooled well, I would have no problem overlooking any other shortcoming. If you can live with some performance flaws and find this thing on sale it is passable, but as I mentioned in the beginning, I would buy something else in retrospect.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Missing parts
GiGi71
11/16/2018
I just bought this and the door guards on the freezer door are missing. How can I get a replacement set?
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
ok features
pewee
11/13/2018
bought this about 3 weeks ago i am satisfied so far
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great features!
Bobby in erie
11/7/2018
Great product. Very spacious design. I would recommend this product do others
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
More spacious than French door & energy efficient
Antony Tan
10/31/2018
We have been very satisfied with our decision to purchase this item. We can fit much more than French door model. The unit is silent, calm and energy efficient. The design is sleek, and easy to clean with 1 easy wipe. The LED light inside the fridge could have been brighter. It's our personal preference to have brighter light and sadly it's not possible to modify the LED light. It is not a simple standard bulb. Overall best bang for the buck not just when purchase but also throughout the usage.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Happy wife, I'm proud of my purchase.
Gabor
5/31/2018
Very good quality, better price, an impressive minimalist design. It works quiet, excellent temperature. The doors with that stainless steel finish give a very refined appearance to our kitchen. Thanks Samsung.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Sleek modern appearance
1sttimecustimer
3/29/2018
Looks great. Fit perfectly. Just bought and cooled quickly. Love the idea of converting freezer to refrigerator if needed with a touch of a button. Just purchased so we'll see how it does in our future together.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
One More try
Darren
2/12/2018
After the fiasco of the washing machine. We are trying Samsung again. Both Lights are at the front of the door panel facing out. The lights were angled out and not into the compartments. The Door cannot hold a gallon of milk. the shelving's are very low. all bottles cannot stand upright. they need to be placed flat. Maybe if I took out one of the shelves it would work. The Fridge on a whole is ok.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Disappointed
Cole4
2/8/2018
Bought this unit in August. We have since called a few times and have had one tech out. We noticed that the unit would not get or stay below 40-42 degrees. The tech said that this Samsung unit won't ever get "cold" and this is acceptable per Samsung. Also, we bought the model due to the size, however, we had to take a shelf out to fit a gallon of milk or sport drink bottles there, instead of using the door which was warmer. So we now only have two shelves, disappointing. So, yes, the fridge is large, but the space is not able to be used to its fullest. Lastly, the front hold finger prints and smudges and dents so easily.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
This product has good appearance.
wb812
9/27/2017
This is initial review after about six hours, after installing,looks excellent,performance will be determined after a month or so.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Amazing
TimmyOleBoy929
9/18/2017
This refrigerator is down right amazing, very appealing to the eye and has a ton of room. The price of this unit was very wallet friendly. I definitely recommend this refrigerator to anyone that is looking for a new one without a water despencer.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
LOVE IT
KHerget
8/15/2017
Great Price. Love the stainless steel look. We bought the 21 cu. ft. Capacity Top Freezer Refrigerator with FlexZone. It's nice a big fridge with excellent inside lighting. Love the options like, with or without the ice maker and the top can be the freezer or part of the fridge. The choices are yours.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Not the experience I was expecting
AHWTX
7/22/2017
2 months into owning this model, I still have NO ice maker. The model never came with the correct water lines. I have contacted Home Depot & Samsung multiple times and neither could resolve this issue.
Additionally, the side of the front door has a small minor dent. My previous stainless steel fridge was in same spot over 10 years that had ZERO dents that was another model.
I wanted to like this fridge, but at this point is was the only of three options due to the size I needed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Beautiful and she works.... I think I'm in love.
QualityAndValueGuy
7/22/2017
Wow, great looking Refrigerator...fits out design wonderfully...and works like a champ. Honestly, the flexibility of converting Freezer to Fridge..and the separation of the cooling zones is just fantastic. No funky smells in the ice cream!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
