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3.6 | 35 Reviews

24 cu. ft. Family Hub 3-Door French Door Refrigerator in Stainless Steel

Samsung RF265BEAESR

Available in 2 Color(s)

Features

  • The Smart way to keep food and drinks fresh - our Family Hub feature lets you and your family leave notes, sync calendars, and display photos.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70"
  • Depth: 35.375"
  • Energy Star Rated: Yes
  • Refrigerator Size: 24.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

CoolSelect Pantry

Choose the optimal temperature, while separately storing fruit and cheese trays.

Image Feature

Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Image Feature

Twin Cooling Plus

Dual cooling prevents spoiling and freezer burn for fresher, better-tasting food.

Image Feature

External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

Image Feature

Ice Master

A space-saving design keeps drinks cold with lots of ice.

Image Feature

ENERGY STAR ® Certified

ENERGY STAR ® Certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

Image Feature

Food

See inside your refrigerator from anywhere, with 3 built-in cameras.

Image Feature

Family

Create your custom home screen with Family Board, by adding personalized pictures, stickers and handwritten notes.

Image Feature

Fun

Stream your favorite music service directly on your Family Hub screen.

Image Feature

Your Home

Access your smart devices and Samsung appliances from your Family Hub screen; set lights, hear and speak to someone at your front door, monitor your baby's room and receive laundry end of cycle notifications.

CoolSelect Pantry Choose the optimal temperature, while separately storing fruit and cheese trays.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Twin Cooling Plus Dual cooling prevents spoiling and freezer burn for fresher, better-tasting food.

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

Ice Master A space-saving design keeps drinks cold with lots of ice.

ENERGY STAR ® Certified ENERGY STAR ® Certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

Food See inside your refrigerator from anywhere, with 3 built-in cameras.

Family Create your custom home screen with Family Board, by adding personalized pictures, stickers and handwritten notes.

Fun Stream your favorite music service directly on your Family Hub screen.

Your Home Access your smart devices and Samsung appliances from your Family Hub screen; set lights, hear and speak to someone at your front door, monitor your baby's room and receive laundry end of cycle notifications.

Features

  • The Smart way to keep food and drinks fresh - our Family Hub feature lets you and your family leave notes, sync calendars, and display photos.
Key Features
Family Hub Yes
Ice Maker Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
Cooling System Twin Cooling Plus
Power Freeze and Power Cool Options Yes
Tempered Glass Spill Proof Shelves 5
Dispenser Light Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Wi-Fi Connectivity Yes
Twin Cooling Plus® Yes
Adjustable Shelves Yes
Refrigerator Design
Type French Door
Color Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Total Bins 6
CoolSelect Pantry Yes
Internal Filtered Water Dispenser Yes
Slide-In Shelf 1
Slide-out Shelves 2
Spill proof shelves Yes
FlexZone Drawer
EZ-Open Handle Yes
Freezer Features
Cubed and Crushed Ice Cubed & Crushed
Power
ENERGY STAR® Certified Yes
Energy Consumption 720 kWh/Yr
Capacity
Total Capacity 24.2 cu. ft.
Refrigerator Capacity 16.2 cu. ft.
Freezer Capacity 8.0 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 35 5/8" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 5/8"" H x 29 1/4" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 33 1/2" D
Weight
Shipping Weight 334 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-Years Parts and Labor on Sealed Refrigeration System Only*

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 35.375"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 24.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

62% of reviewers recommend this product.

1 Stars

Nothing but a headache

Swing 11/29/2019

haven't even had this product a year and its already been replaced and is now broken yet again! the same issue is happening it is not cooling. all of my food will be going bad yet again!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Fancy tablet that doesnt keep food cold

Amanda 11/28/2019

we purchased our fridge in september and the fridge decided to stop working the night before thanksgiving. not even a full 2 months later and we are having to get it serviced
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

Samsung Family Hub

Voodoo1 8/30/2019

great product i give it 5 stars the option for all the apps are great i use the grocery list all the time i can add to it anytime anywhere
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

family hub

TERASTU06 8/12/2019

love the fridge, hate the ice maker, it is slow, cubes are small, and when the cubes come out i always get at least 3 or more on the floor.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Beautiful Unit

Mrs Moore 8/10/2019

spacious, quiet except for a few ice rumbles here and there and can we get into the family hub screen! we get sooooo many compliments
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
4 Stars

Black Friday Bundle

Black Friday Purchase 8/5/2019

refrig good qualities, but could be better. int design for shelving could be improved. too limited for avail apps. hardly use them. cant download apps from play store etc. ice maker stopped.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

So far so good

Johnny P 7/24/2019

it has been over 5 months and haven't had any problems. i just changed the water filter. bought it at best buy with 3 years warranty but so far i haven't needed any service.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Not Happy

Not Happy JP52 5/18/2019

I have had this Samsung Fridge for less than a year and this is my second service call. I purchased this product brand new for over 3,000 dollars and keep having trouble. Then they have the nerves to ask for proof of purchase, and a ton of other questions. I am sure they can look in the system and see when I purchased it and the last service call date. The first time the hub went out and now my ice maker keeps freezing up. Really not happy with this product. Features are nice, but the features don't make ice or keep my food cold. I hope this can be resolved in a timely manner. I have been on three different live chats today and no help. Not a happy Samsung customer.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

LOVE THIS FRIDGE!!!

tjkc 2/7/2019

I have had this unit about 2 months now and my family loves it!! From YouTube videos, the weather app, the shared calendar, and the inside fridge camera, this unit has more features than any other fridge that you will find. Can't have too much tech in my house. Plus cools very quickly after loading fridge and freezer.. Highly recommend this product!!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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3 Stars

Cool Fridge

MichaelCamacho 2/3/2019

I'v owned my fridge for a year now & it's still doing as it should. I honestly haven't gotten to hooking up the ice machine so I can't speak on that. I do wish the tablet on the fridge was more crisp & clear (HD). With everything from our phones, TV's & computers being so vibrant, you go to the fridge & it feels a little dated but, it's not a huge deal. I use it for mostly the weather, sometimes for news while Im cooking.. My biggest advice that I'd like to share to folks, BEWARE of the shipping companies that deliver for the outlets you buy from. For example, we purchased this fridge along with the Samsung range model number NX58H9500WS/AA from Home Depot and BOTH had defects.. Nothing major but, dings, a few dents & scratches. Still though, I paid for new, & should of gotten new. And this company called M&E Warehousing in Rochester NY said they'd handle it, only to keep me waiting for 6 weeks saying they weren't responsible. They figured I signed for them and that they were off the hook,,even though I called them the same day telling them what I had found. You get something delivered ESPECIALLY stainless steel, its very deceiving to see those scratches & dents because it blends in. Till this day I'll never order from Home Depot because they still use this 3rd party company to deliver. While no one notices these damages,, I KNOW they're there & the money I spent,, it bothers me. So learn from my mistake is the best advice I can give.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
5 Stars

Great features!

Suless 1/14/2019

My husband bought this for me last month for Christmas and I absolutely love it!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
3 Stars

Good refrigerator

Freeman73 1/5/2019

I purchased in June and I love it but has a few flaws with the water leak and loose handle
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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2 Stars

Ice Build-up

Bigstickgreg 12/10/2018

I like the style of this french door refrigerator with the freezer drawer on bottom. The problem is the ice build-up behind the twin cooling fan in the main refrigerator. Once a month, I have to defrost the refrigerator so my ice-maker will work, and so the twin cooling fan will be able to turn. The stainless steel covering on the bottom of the freezer drawer has started to deteriorate after a year of use. I've had a Samsung technician come to the farm who said it was a switch problem, but even after replacing the switch he referred to, I had ice build-up within a month. After watching the technician take out the screws to fix it, I now know how to do it myself.. I like the design, and use of space, but the ice problem is a hassle. Maybe we just got a lemon, but next time, I'll look at the reviews more carefully.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great spacious frig!

jade290 11/2/2018

I love this frig! It has our family's calendar, photo album, recipes, shopping list, etc. The calendar is our main app. It makes sure that we know what we're doing each day and everyone is on the same page. The frig and freezer are spacious and intelligently divided. The only draw back is that I got the stainless steel which shows every single finger print. I wish I had went with the darker material. That would have saved me a lot of cleaning time.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Innovative

Shadyfabio 11/1/2018

Our family has owned the Hub refrigerator for about six months now and it just keeps getting better and better. Unlike some technology that becomes outdated within a few months of purchase this device surprises me all the time with its automatic updates and new features. It is constantly becoming compatible with more and more smart devices. The Hub refrigerator really is the crowning jewel in my kitchen. It's a conversation piece for everyone that walks in the door. As a refrigerator it does everything that a refrigerator should. As a smart home device it has already exceeded my expectations.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
4 Stars

Excellent, lacks "Apps" some of those widely used

MASTCR 11/1/2018

We bought this couple of months back, I like it with the price we got it. Its for sure Value for Money, however I feel it lack some of the widely used "Apps" like YouTube also it should have an option to download app.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Refrigerator

Naadodua 10/31/2018

Waited a long time to buy this fridge and it was definitely worth the wait. Love it!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Cool fridge

Happy with Samsung 10/13/2018

Got this 3 weeks ago. It performs at a high level.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features.

Booptita195242 10/6/2018

SIn a week it will be a month ago I bought this awesome fridge. And I still.learning to use the great features of the hubby. Love it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

terrible

jimwmay2 10/1/2018

It doesn't work very well. Very ineffective at cooling
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great Refridgerator, Tablet Sub Par

mwade02 6/4/2018

The best part of the tablet on the refridgerator is the photos slideshow and it will notify you via Samsung smart things app if the door if left open. It has Spotify integration but you can't select music and play it through other home speakers, rather it requires us to use a separate device to send music to the refridgerator. Very few apps so overall the tablet isn't very useful but it's appearance is 5 Star. Refridgerator and freezer are great!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Freezer isn't working

FullyDisappointed 5/8/2018

We've had our brand new refrigerator for three weeks and we are still unable to utilize the freezer. It won't freeze or keep foods frozen such as ice packs, ice cream, bread products. We've had service out twice and another visit scheduled on Friday. The first technician determined the issue to be coolant restriction but was not certified to work on the sealed system. The second technician found nothing wrong, so he took no steps to repair the unit. We are beyond frustrated with the lack of resolution.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Dents VERY easily & Loud

DomesticDivafor5 3/6/2018

Caution if you don't enjoy the appearance of dented stainless steel and loud fans! We had our last refrigerator for 12 years with NO dents. We have had this one for 6 months and it has several small dents on the refrigerator doors and a large dent on the freezer door. The worst part is the large dent on the freezer door was caused by a defect in the handle causing it to break and hang dangling on the freezer door for 5 days after only owning the refrigerator for 6 months! I expressed my concern to Samsung about leaving the handle dangling for 5 days knowing how easily this thing dents. I knew leaving the handle like that for 5 days was going to cause further damage to the freezer door. Samsung stated they could not get anyone out to my area faster because they only have one Service Company that is certified to service Samsung's under warranty in my area. Well we wated the 5 days trying our best to work around the broken handle and dispite our best efforts it did exactly what I could see coming and caused a huge long dent in the freezer door. When the service technician finally got here he called Samsung about repairing the damage to the freezer door and they denied it. (sighting physical damage not covered under warranty) I called back Samsung being very disappointed in the performance of this refrigerator so far (it also makes a very loud rumbling fan noise from time to time that we were unable to duplicate when the technician was here) and now they all of a sudden have other service companies in my area they can send out to look at the damage when they claimed they only had one Service Company in my area when I needed somebody here to prevent the damage! We own many Samsung products and have had no problems. I have never been more disappointed in a refrigerator though. The only upside is that family Hub is a very nice feature. We use it often and we've had no problems with that. don't enjoy the appearance of dented stainless steel and loud fans! We had our last refrigerator for 12 years with NO dents. We have had this one for 6 months and it has several small dents on the refrigerator doors and a large dent on the freezer door. The worst part is the large dent on the freezer door was caused by a defect in the handle causing it to break and hang dangling on the freezer door for 5 days after only owning the refrigerator for 6 months! I expressed my concern to Samsung about leaving the handle dangling for 5 days knowing how easily this thing dents. I knew leaving the handle like that for 5 days was going to cause further damage to the freezer door. Samsung stated they could not get anyone out to my area faster because they only have one Service Company that is certified to service Samsung's under warranty in my area. Well we wated the 5 days trying our best to work around the broken handle and dispite our best efforts it did exactly what I could see coming and caused a huge long dent in the freezer door. When the service technician finally got here he called Samsung about repairing the damage to the freezer door and they denied it. (sighting physical damage not covered under warranty) I called back Samsung being very disappointed in the performance of this refrigerator so far (it also makes a very loud rumbling fan noise from time to time that we were unable to duplicate when the technician was here) and now they all of a sudden have other service companies in my area they can send out to look at the damage when they claimed they only had one Service Company in my area when I needed somebody here to prevent the damage! We own many Samsung products and have had no problems. I have never been more disappointed in a refrigerator though. The only upside is that Family Hub is a very nice feature. So is the super cooling. However the super cooling exacerbates the loud fans so we are having issues with so we dont use it. We use the Family Hub often and it we've had no problems with it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great frig but one thing is bad

Yourfrigfriend 2/24/2018

We love the frig. The smart features are great. There's so much room for everything. The one thing bad is the ice freatures. There's no tray to catch the water and ice. The water puddles up and drains down the front of the frig. Besides that, it's the best.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best Refrigerator

nea00 2/6/2018

I had been wanting this fridge since the first day I saw it! So beautiful, absolutely love the screen and ability to connect to your phone. Besides those great features - the size of the fridge and freezer are a very good size. More than enough room to finish everything. Would definitely recommend this product to anyone.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

One thing that's driving me crazy

Annoyed00000 1/25/2018

So far the only thing that I've noticed and is driving me crazy is the fact that I cannot add my google account to more than one profile. I have multiple calendars for each family member because the children are too young to manage their own or to even have email addresses. So everyone's calendar can only show on my profile and have no way to get theirs to show on their profile with the nice colors and everything. Unless Samsung fixes this I will be forced to actually create email addresses for a 6, 7, and 9 year old just for the intent of have the freaking calendar show on the stupid refrigerator. I'm extremely annoyed by this and now wishing we never got it. That was the feature I was looking forward to the most so everyone in the house would know who is doing what everyday between Tae Kwon Do, sports, dance lessons, and gymnastics.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I would not buy this if I had a do over

ace1258 1/24/2018

The ice maker is weak. The bin is too small. The crushed ice is slow... Very slow. The shelving arrangement is not practical for 2 people let alone a larger family.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Almost Perfect

FlowerPower10 1/22/2018

I've had my refrigerator now for a little over a month. The features I like: space enough for two person household, radio features, taking notes and a grocery list, internet searches which includes the occasional YouTube video. What I don't like: TV mirroring (wish I could just connect to what I want on wifi instead of mirroring another TV in house), the ice maker is lacking which I resolve by putting an ice bucket in the freezer and saving up for a couple of days if guest are coming over, and I'm still trying to figure out if I can or cannot download more APPs like my Ring Doorbell. Really not much to squabble over. For refrigerators in this price point, I feel like I got a lot for my money. And, turning on the radio first thing while I drink my morning coffee has helped me look forward to my day.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Awesome Fridge

TJconnected 1/20/2018

The fridge is awesome. Great look loving the family hub. Needs a little bite of work on intergration with smartthings. A single interface for all Samsung connection would be awesome, Smartthing, connect, home are just a lil confusing. Overall this fridge is awesome.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing

Lorenzo77 1/10/2018

Great fridge, amazing future, very bright and easy to use, i like that it alerts me when the door is open.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love it!!

ConnieL 11/28/2017

The fridge is GREAT!!! I live it. I have only 1 small criticism pertaining to the one of the Apps. Before I go grocery shopping, I would like to be able to rearrange the items on my list (on the app) according to where things are in the store. Right now, the list is jumbled together as I add items to it as needed.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great Concept, Bad Software

cwppwc 11/7/2017

Delivered three weeks ago. Love the concept and shelf versatility. I can even look past the odd door storage shelves idiosyncrasies. But after about a week, Samsung pushed a new software update that "broke" the internet connection. I now get a "unsecure connection" and locked screen any time I try to access their internet connected apps. Checked online to find I'm not the only one. If you are contemplating purchasing this refrigerator, I would check online first to see if Samsung ever corrected this issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Superb

Quipster 10/4/2017

I love this new fridge. Voic controllable Music and Volume. Voice recipes hands free. Voice shopping lists to your phone. Outstanding. 3 cameras cool but cannot see doors or freezer. You can even order your groceries from it. One complaint I read was person could only raise or lower music volume by 1 number each time by voice - not true tell it what number between 1-15 to set volume level at works great or just say pause to mute. Ice is a little slow to fill, but it always works. Setup was easy and the little bit of confusion to keep setting up was all my own techless savvy issue. It worked fine. Had to get a different coupler for the water line. My only complaint is that I have to open both doors to access the meat and cheese deli drawer. Make it two halves so you can open one door per drawer at a time. Otherwise, it's really amazing and is truly our family hub for calendar scheduling which links to your families phones, pictures and drawing notes. My kids draw thank you's and love me everyday for meals etc. Awesome timesaver or waster at first cause everybody wants to play with it from a single dad with two girls! Thanks Samsung you rocked this idea!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker not working

Pablo2017 8/21/2017

Ice maker broke less than 1 month of ownership. now have to find out the warranty stuff and get someone to fix.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

love it

miss84 7/1/2017

looks great, love the timers and reminders also the cooking videos!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value